Win365 Terms & Conditions — Everything You Need to Know About Your Rights & Responsibilities

Win365 (referred to herein as "we", "the Company", or "the Platform") is an online Sports Betting and gaming service provider. These Terms & Conditions ("Terms") apply to every individual ("Member") who uses the win365.im website and its applications.

By using any win365 service, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please refrain from using win365.

Win365's Terms & Conditions may be updated from time to time. When changes are made, we'll post a notice on the website and notify you at your registered email address. Continued use of the platform after any update constitutes acceptance of the revised terms.

To open an account with win365, the following conditions must be met:

• Age Restriction: You must be 18 years of age or older. Opening an account on win365 is strictly prohibited for minors.
• One Account: Each individual may register only one account. If multiple accounts are found under the same person, all of them will be closed.
• Accurate Information: All information provided at registration must be accurate and truthful. Providing false details may result in account termination.
• KYC Verification: Identity verification (National ID or Passport) is mandatory before processing any withdrawal.
• Password Protection: You are responsible for keeping your account password confidential. Do not share your password with anyone.

Win365 reserves the right to reject any account registration at any time without providing a reason.

Win365's financial transaction rules are detailed below:

• Minimum Deposit: The minimum deposit amount is ৳500 BDT.
• Minimum Withdrawal: The minimum withdrawal amount is ৳1,000.
• Processing Time: Withdrawal requests are processed within 24 hours. Bank transfers may take 3–5 business days.
• Payment Method: Transactions can be made via bKash, Nagad, Rocket, bank transfer, and other approved payment methods.
• Currency: All transactions on win365 are conducted in Bangladeshi Taka (BDT).
• Transaction Verification: Large withdrawals may be subject to additional verification.

Win365 reserves the right to void any transaction affected by a technical error. In such cases, the deposited funds will be returned.

The following rules apply when placing bets on win365:

• Bet Acceptance: A bet is not final until it has been accepted. A bet is only considered active once system confirmation is received.
• Odds Changes: Bets are settled at the odds displayed at the time of placement — any subsequent changes will not apply.
• Match Cancellation: If a match or event is cancelled, the stake for that bet will be refunded.
• In-Play Betting: win365 is not liable for bets affected by internet disconnection during Live Betting.
• Erroneous Odds: win365 reserves the right to void any bet placed at odds that are clearly erroneous.
• Maximum Payout: Maximum payout limits apply per bet and per day. See the Financial Transactions page for full details.

Win365 reserves the right to investigate any suspicious betting activity and, where necessary, withhold payouts.

Win365 bonuses and promotional offers are provided subject to the following specific terms:

• Welcome Bonus: New members receive a 100% Welcome Bonus on their first deposit. This bonus is subject to specific wagering requirements before any withdrawal can be made.
• Wagering Requirement: Bonuses generally require 10–20x wagering. Separate terms apply to each individual bonus.
• Bonus Validity: Most bonuses must be used within 30 days of being awarded. Any unused bonus will expire at the end of this period.
• Same Bonus: The same bonus cannot be claimed on multiple accounts sharing the same device, IP address, or payment method.
• Bonus Withdrawal: win365 reserves the right to modify or cancel any bonus offer at any time.

The following activities are strictly prohibited on win365 and will result in account termination:

• Multiple Accounts: Creating multiple accounts under the same identity is prohibited.
• Match Fixing: Match fixing or participation in any form of illegal activity is strictly prohibited.
• Bot Usage: Using automated software, bots, or hacking tools to place bets is strictly prohibited.
• Money Laundering: Using win365 for money laundering or any illegal financial activity is strictly prohibited.
• Arbitrage Betting: Arbitrage betting by exploiting system vulnerabilities is strictly prohibited.
• False Information: Providing false information during registration or verification is prohibited.

Any violation of this prohibition gives win365 the right to forfeit all deposited funds and pursue legal action.

Win365 may close or suspend an account at any time for the following reasons:

• Breach of Terms & Conditions
• If evidence of fraudulent activity is found
• At the direction of law enforcement
• Extended period of inactivity (over 12 months)
• At the member's own request

If you wish to close your account, please contact customer support. You will have the opportunity to withdraw your balance before closure, however any bonus balance will not be refunded.

Win365 takes the protection of your personal information seriously. Our Privacy Policy outlines in detail how we collect and use your data.

• Data Collection: Information related to registration, transactions, and user activity is collected.
• Data Usage: Collected data is used to deliver services, prevent fraud, and meet legal obligations.
• Third Party: Your information is never shared with third parties except where legally required.
• SSL Encryption: All data is protected with bank-level SSL encryption.

For more information, visit our Privacy Policy Read.

Win365 believes betting is a form of entertainment, not a source of addiction. That's why Responsible Gaming is a core part of our values.

• Deposit Limits: You can set daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can take a break from your account for a set period of time.
• Reality Check: View real-time information on your session duration and spending during your betting session.
• Support Link: If you feel your betting is getting out of control, please reach out to our Support team.

To learn more, contact us Responsible Gaming Visit the page.

Win365 reserves the right to update these Terms & Conditions at any time. When changes occur, we will:

• A notice will be posted on the website homepage
• Details of the changes will be sent to your registered email
• The date of any changes will be updated on this page

If you have any questions or comments about these terms, please contact our Customer Support team:

These terms and conditions are governed by the applicable laws of Bangladesh. Any disputes will be resolved through mutual negotiation.