At win365, protecting your personal data is our top priority. This Privacy Policy clearly outlines what information we collect, how it is used, and how your data is kept secure.
Last updated: 1 January 2026When you open an account and use win365's services, we collect various types of personal information. The sole purpose of this collection is to provide you with the best possible service and keep your account secure. Below is a detailed breakdown of the information we collect.
| Data Type | Example | When It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During registration & KYC verification |
| Contact information | Email, phone number, address | At the time of account creation |
| Financial Information | Payment methods, transaction history | On Deposits & Withdrawals |
| Device Information | IP address, browser, operating system | Automatically on every login |
| Usage Data | Betting history, page visits, session duration | While Using the Platform |
win365 collects only the information that is strictly necessary. We never ask for data that isn't needed.
When you contact win365's customer support, we may also retain a record of that conversation. This helps us serve you better in the future.
Win365 uses your personal data only for specific, legitimate purposes. We have full respect for your privacy and your information is never misused in any way.
win365 never sells your data to third parties or shares it with other organizations for marketing purposes.
Win365 does not share your personal information with third parties β except in the following limited and specific circumstances:
All third parties working with win365 are required to uphold the same privacy standards. Any breach of contract results in immediate termination of the relationship.
In the event of a company merger or acquisition, your information may be transferred to the new owner. You will be notified in advance, and the same privacy protections will remain in place.
Win365 uses cookies and similar tracking technologies on its website. These help improve your browsing experience and keep the site running smoothly.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the site.
win365 never uses third-party tracking pixels or cross-site tracking tools to share your personal information with advertisers.
Win365 follows the highest industry standards to protect your data. Our security framework operates across multiple layers to prevent any unauthorized access or data breach.
In the event of a data breach at win365, we are obligated to notify affected users within 72 hours.
Win365 believes you should have full control over your own data. That's why we guarantee the following rights:
To exercise any of these rights support@win365.im Email us at the address provided. We will respond to your request within 30 business days.
Win365 does not retain your data longer than necessary. Retention periods vary depending on the type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal obligations |
| Financial Transaction Records | 7 Years | Tax & Regulatory Requirements |
| KYC Documents | 5 years after account closure | Anti-money laundering laws |
| Customer support chat | 2 Years | Service quality monitoring |
| Log Files & Device Information | 90 Days | Security Monitoring |
| Marketing preferences | Until Consent Is Withdrawn | User consent |
Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified in any way.
Win365 strictly does not provide services to anyone under the age of 18, nor do we collect their data. Our entire registration process is designed to prevent minors from creating an account.
If a minor has accidentally created an account on win365 and we become aware of it, the account will be closed immediately and all collected data will be deleted.
If parents believe their child is using win365, support@win365.im. We'll take prompt action.
Win365 may update this Privacy Policy from time to time. Changes may be made due to legal requirements, new services, or security improvements. We will notify you in advance of any significant changes.
Continued use of win365 after an updated policy is published will be considered acceptance of the new terms.
Previous versions of the policy are retained and can be provided to you upon request.
If you have any questions, concerns, or requests regarding the privacy policy, please reach out to win365. Our data protection team is ready to assist you with anything you need.
We are committed to resolving any privacy-related complaints within 30 business days.
Win365's privacy policy isn't just words on paper β we take concrete steps to protect your data at every level.
All data transfers on win365 are protected by 256-bit SSL encryption β the same standard used by the world's leading banks. Your password and payment details are always kept secure.
Win365 never sells your personal information to advertisers or any third party. Your data is used solely to serve you.
At win365, you can view, update, or request deletion of your data at any time. You have complete control over your personal information.
Win365's systems are independently audited by security experts at least twice a year. Any vulnerabilities identified are addressed immediately.
Win365's Privacy Policy is built in line with the European GDPR standard β one of the world's strictest data protection laws β ensuring you the highest level of protection.
If you have any questions or concerns about our privacy policy, win365's support team is available in Bengali 24/7, every day of the week.
Join over 500,000 bettors across Bangladesh who trust our platform. Register today and enjoy the best betting experience with your privacy fully protected.